Privacy Policy

Safety and Security

Last Updated and Effective as of: June 4, 2024

A Tribe Called Youth Educational & Behavioral Intervention Services LLC. and its affiliates ("we," "us," or "our") take your privacy seriously. This Privacy Policy explains what information we collect through our web sites, mobile applications or online services that link to this Privacy Policy (each, a "Site"), how we will use, disclose and protect this information, and how you can opt out of some of our uses and disclosures of your information. This Policy does not apply to information that we collect in other ways, such as over the phone, by mail, or in person, except where we specifically state otherwise or as required by law.

IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU SHOULD NOT ACCESS OR OTHERWISE USE THE SITE.

1. WHAT INFORMATION IS COLLECTED ON THIS SITE?

Personal Information

"Personal Information" is information that can be used to specifically identify an individual. We may collect Personal Information from you, about you or someone else, when you submit it voluntarily. Categories of Personal Information we collect include:

Identity Data, which includes name or other similar identifiers
Contact Data, which includes postal or physical address, email address, telephone number
Financial Data, which includes credit card and other payment information

Additionally, we may also collect certain other types of information that, along with Identity Data, Contact Data and Financial Data may be considered and specifically named “Personal Data” in certain jurisdictions, including the European Union (“EU”), such as:

Technical Data, which includes, general and precise geographic location information, your Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our Sites (e.g., HTML pages, graphics, etc.), search terms, type of device used, device or advertising identifiers, statistical identifiers, operating system, and date/time stamp.
Usage Data, which includes your interaction with our Site such as movement, scrolling, time spent on certain features or actions, and/or clickstream data to analyze trends in the aggregate and administer and improve the Sites.
Marketing and Communications Data, which includes your preferences in receiving marketing from us.

Provision of your information to us is not a statutory or contractual requirement. Where we need to collect your information by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we will not be able to provide services to you.

2. HOW IS YOUR INFORMATION COLLECTED?

Direct Interactions

You may give us your information by interacting with our site and submitting your information directly. This includes information you provide when you:

create an account;
subscribe to our service or publications;
request marketing be sent to you;
enter a competition, promotion or survey;
make a purchase;
comment on content;
contact customer service;
give us feedback; or
apply for a job.

Tracking Technologies

A Tribe Called Youth uses cookies, local storage, pixel tags, web beacons and other technologies to receive and store certain information. Cookies are small data files that our Sites send to your browser that are then saved on your computer or device. You can control the use of cookies through settings at the individual browser level, but if you disable cookies, it may limit your use of our Sites. For more information about cookies, go to https://www.allaboutcookies.org/.

Local shared objects, such as "Flash cookies," may be stored on your computer or device through a media player or other installed software. Local shared objects operate a lot like cookies, but cannot be managed in the same way. You may be able to manage Flash cookies and other local storage using browser, software or device settings. For information on managing Flash cookies, go to: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html

As you use the Internet, a trail of electronic information is left at each website you visit. This information, sometimes referred to as "clickstream data," can be collected and stored by our Site’s servers. Our collection of clickstream data is not used for personal identification purposes.

As described under “How Your Information Is Used and Disclosed”, we use these technologies to help us remember you and enhance your use of our Sites, to manage and analyze service usage, and to promote content, products and services based on that usage. We may do this through third parties like advertising or analytics companies (e.g., Google Analytics, Google AdWords, Omniture, DoubleClick, OwnerIQ and Mouseflow).

Third Parties

We may get your information from third parties such as other users, advertising networks, data brokers or social media platforms.

Mobile Applications

Some of our mobile applications may require or request access to certain features of your device. Such permissions may include location, camera, photos, microphone and Wi-Fi or cellular connection information. You can manage access to those features through device settings or through your mobile service provider or device manufacturer. We may use standard analytics tools in our mobile apps to record information such as how often you use the app, events that occur within the app, aggregated usage, performance data, and where the app was downloaded from. You can disable collection of precise location through mobile apps in your mobile device settings.

3. HOW IS YOUR INFORMATION USED AND DISCLOSED?

Our Use of Your Information

We may use or disclose your information for these purposes:

To authenticate users
To maintain and administer the Site and user accounts
To process and fulfill transactions and respond to customer requests
To analyze the Site, monitor Site performance and diagnose Site issues
To perform customer service and troubleshoot customer service calls about difficulty using the Site
To improve the Site and develop new features and products
To send email marketing and other communications, including information about products, services, and events, of ours and of others
To personalize customer’s experience of our Site based on user interests and history with us (for example, remembering items in a shopping cart, or providing a consistent Site experience across multiple devices)
To provide location-based services
To match your information with other data or supplement your information with other data that we may obtain directly or through third-parties
To evaluate applications for employment
When you otherwise consent to a particular usage
To protect our rights and property and the rights, property, and safety of others
To investigate suspected fraud or other unlawful activity
Where otherwise permitted or required by applicable law.

4. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes to our information practices or our business. If we make any material changes, we may notify you by email (sent to the e-mail address in your account) and/or by a notice on this Site when the change becomes effective, unless otherwise required by applicable law.

5. CONTACT US.

A Tribe Called Youth LLC. is the data controller of all Personal Information and Personal Data collected through the Site.

You may contact us at:

A Tribe Called Youth LLC. (attn: eATribeCalledYouth)
115 S. Monroe Street
Dublin, GA 31021
U.S.A.
Phone: 478-304-0719
Email – Customer Service: customerservice@atribecalledyouth.com
Email – Privacy: privacy@atribecalledyouth.com

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