Store Online Order Status and Shipping

Standard Shipping

Most in-stock items will generally be delivered to you within 7 to 10 days after receipt of your order except during the Holiday season. Please provide a street address for USPS delivery. USPS is not available to PO Box, APO or FPO addresses.

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REMEMBER: USPS DOES NOT GUARANTEE ANY ORDERS DELAYED DUE TO INCLEMENT WEATHER.

 

How long does it take to process my order?

We have worked hard to create an efficient order processing and shipping system to make sure your purchase reaches you as quickly as possible. All orders placed with us will be shipped from our warehouse within 1 - 2 business days.

Delivery times will vary depending on the method of shipping you choose and the location of delivery. To estimate your delivery time please refer to the USPS TRACKING CHART.

 

Waiting on a package?

If your package was shipped via U.S. Priority Mail, no tracking number is available; however, the order status page will indicate the date your order shipped.

If your order was shipped via UPS, your Order Status page will include a UPS Tracking Number and link that can be used to check the delivery status on the UPS Web site at USPS.com® - USPS Tracking®. or by phone at 1 (800) 275-8777.

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If you are concerned that it is taking too long to receive your package, contact our helpful Customer Support team. They will provide as much information as possible about the status of your package.

 

Please note: Emails sent on Friday after 5 p.m. PST, Saturdays and Sundays, will be replied to on Monday. Our Customer Service hours are Monday through Friday, 5 a.m. - 5 p.m. PST.

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Drop Ship
Drop ship items are marked with the following icon:       These products do not qualify for free shipping. Instead, 20% of the product total will be added to the order for shipping. Oversized items will incur additional charges.

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Drop Ship items with a truck icon        ship directly from the manufacturer and can take up to 2 -4 weeks for delivery.

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365 day guarantee:

We strive for 100% customer satisfaction! It is very important to us that you enjoy all your purchases from Learning Resources. If you are not 100% satisfied with your purchase, please contact us for a refund or replacement.

Simply contact Customer Service at 1-8 for a Return Authorization Number and/or credit.

Please note the customer is responsible for shipping charges of return product and the choice of replacement or refund does not apply to clearance items.

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Digital Products are for personal use only.

 You are granted one (1) non-transferable, non-sublicensable, non-exclusive license to use the Product. You agree not to copy, reproduce, redistribute, alter, modify, share with third-party, display the content publicly, or create derivative works of Digital Products. You may modify and use any Templates included in Digital Products for business use without attribution to me. 

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All sales of Digital Products are final. 

(Unless stated otherwise in the product description.) No refunds are allowed due to the immediate access and nature of digital products.

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Disclaimer:

 The content of all Digital Products is based on the authors experience, knowledge, and research under transformative fair use. We attempted our best to ensure the accuracy of the information; however, Digital Products may contain inaccuracies, typos, or other errors. A Tribe Called Youth assume no responsibility for such errors and omissions. All Digital Products are for general interest informational use only and does not include legal or financial advice. A Tribe Called Youth makes no guarantees you will attain a particular result and income using the ideas presented in the Digital Products. All statements of earning potential in sales and advertising material are my personal opinions, not facts. Your purchase and use of A Tribe Called Youth Digital Products do not establish a professional-working relationship between you and A Tribe Called Youth Educational & Behavioral Intervention Services LLC.